FAQ

Why do I have to fill the form when I request the private tour(s)?

Please note that we are primarily guides and have limited time for administrative work and emails, especially during the high season. Certain information helps us create the most convenient proposal for you. This form saves both us and you a lot of time. Thank you for your understanding and for filling it out. 

Why don´t you prepare the itineraries for the private tours?

We aim to tailor private tours precisely to your interests and preferences. This is why we do not provide set itineraries. Unless you have specific requests, we will meet you at your hotel, have a brief conversation, and decide together what you would like to see. Our guides are well-versed in leading tours around the historical centre, including the Old & New Town, Jewish Quarter, Lesser Town, Prague Castle, and Vyšehrad. If you have special requests, please include them in the form.

For first-time visitors, we understand you might not be familiar with Prague's highlights. If you are unsure, trust us to create an enjoyable and informative experience for you.

Additionally, unless it is something very specific, there is no need to send us a detailed list of places (often compiled from various sources) you want to visit.

So how does the "non-itinerary" tour look like?

Most of the time, we meet our guests at their hotel unless we are starting with a tour of the Jewish Quarter or Prague Castle. After a brief introduction, we discuss what they have already seen and what they would like to see, visit, or learn about. Then, we set off on our tour to explore and have some fun! 

How much are the tours?

The price of each tour you will find on its page. For private tours without a fixed itinerary,  the cost depends on the length of the tour and the number of the participants. More details are available here. You can also view our full price list here.

How much are the entrance fees?

If the entrance fee is not included (as mentioned in the tour description), standard fees apply. You can find our list of entrance fees here

How can I pay the tour? Can I use the credit card?

We prefer cash payments in CZK, but you can also pay the equivalent in USD or EUR.

If you prefer to pay by credit card, please inform us in advance. Ensure your card provider allows payments via SumUp or that you have a contactless card.

Can I ask for the certain guide?

Of course, we will do our best to accommodate your preferred guide. However, please note that some specialised tours, such as those to the outskirts of the city centre, the Jewish Museum, or Terezín, may require a different guide due to their specific expertise. Rest assured, all our guides are certified and highly regarded by us.